Fulfilling demand

by Will | Apr 17, 2024 | Business, Customer Service, Leadership, Management

  If the pie’s not big enough, make a bigger pie. Fulfilling customer demand is the primary objective for any business. It involves accurately anticipating customer needs, ensuring product availability, and delivering goods or services in a timely manner. Meeting...

Strategy – choosing what not to do

by Will | Apr 10, 2024 | Business, Leadership, Management, Strategy

  The essence of a good business strategy is choosing what not to do. Resource allocation is a fundamental consideration in any business strategy. Businesses operate within finite constraints, such as time, finances, or human resources. Choosing what not to do...

The value of teamwork

by Will | Apr 3, 2024 | Business, HR, Leadership, Management, Strategy, Well-Being

  None of us is as smart as all of us. Way back in the 1920s the Hawthorne Studies, conducted by Elton Mayo, highlighted the importance of groups in affecting the behaviour of individuals at work. Fast forward to today and workplace design has evolved from solo...

Creating sustainable growth

by Will | Mar 19, 2024 | Business, Leadership, Management

We live in uncertain times, but it’s still possible to grow your business in a sustainable way. Globally, 2024 could be a year that is full of economic uncertainty. It’s an election year in the UK and the USA. Interest rates remain high, and inflation is still high...

Inclusive leadership

by Will | Mar 5, 2024 | Business, HR/Personnel, Leadership, Management, Strategy, Well-Being

Modern businesses are expected to be diverse and inclusive,and managers must lead the way on this. Inclusive leadership is the combination of working inclusively towards a common goal, making decisions collaboratively, and ensuring that both managers and those being...

Tackling the gender pay gap

by Will | Feb 6, 2024 | Leadership, Management, Strategy

A multifaceted approach is needed in order to close the gender pay gap. The gender pay gap has been declining slowly over time and in the last decade it has fallen considerably. However, there is more work to be done, to ensure that employees are paid equally for...